Food Order Rules
- Signed food orders are not eligible for return or exchange unless there is a quality issue.
- Please inspect the package and product condition shortly after delivery.
Quality Issues
- If you believe there is a product quality issue, contact support within 24 hours after delivery and provide product photos, package details, and order information for review.
- Please keep the product and outer packaging in their current condition and provide clear photos, batch details, and order information when reporting an issue.
- If a quality issue is verified, we will provide an appropriate after-sales resolution based on the case and cover reasonable necessary return or exchange shipping costs.
Contact
- Support email: 1163006319@qq.com
- Support phone: 18200373763
- Support hours: Weekdays 9:00-18:00 (GMT+8)